Returns & Exchanges
Every purchase made at The Inspiring Catholic Store is taken with great care and made a priority. However, we understand there are times where an item may need to be returned or exchanged. This policy outlines our full return and exchange policy. Before purchasing, we highly recommend reviewing our return policy as this policy is not our responsibility to provide before every purchase.
Statues & Figurines
Most statues, figurines, and ornaments may be returned within 30-days of the shipment date. Products in this category that include "special order" items are not returnable for any reason. Special order items are listed on each product page which clearly represents them as specially ordered or made to order. Customized items may not be returned after purchase. Nativity statues and Christmas statuary decor may only be returned within the Christmas season of that year. Therefore, if you purchased a Christmas nativity, statue, ornament, or figurine, it may only be returned within 30 days of the year purchased in.
Wall Crucifixes & Crosses
Most items within this category may be returned within 30-days of the shipment date. Excluding specially ordered items which are clearly marked in the product page. Customized items may not be returned after purchase.
Fashion & Fine Jewelry
Fashion jewelry including: enamel, silver and gold plated, plastic, stainless steel, and wood may be returned within 30-days of purchase. Fine jewelry including: pewter, sterling silver, 14kt gold filled, and 14kt gold may not be returned after purchase. All fine jewelry is made to order and therefore cannot be returned after purchase. Any customized jewelry may also not be returned after purchase.
Church Accessories & Apparel
Accessories including: processional crucifixes, altars, tabernacles, altar crucifixes or crosses, and tabernacles may not be returned after purchase. Other church accessories including apparel may be returned within 30-days of purchase. Customized church accessories may not be returned after purchase. Church statues that have a specially ordered classification may not be returned after purchase.
Bibles & Stationary
Bibles and certain stationary may be returned within 30-days of the shipment date. Customized stationary may not be returned after purchase including: pens, return address labels, and stickers.
Clothing & Accessories
Clothing including: t-shirts, polo shirts, and jackets may only be returned within 14-days of the shipment date. This policy is strictly enforced to adhere to current health and safety guidelines. All clothing should include tags not removed from the product and must be in new condition. Certain restocking fees may apply if the product is not in new condition. Accessories including: travel bags, hats, have the same policy as clothing which includes a 14-day policy. Face masks are not returnable for any reason.
Pillows, candy or food, and certain art wall decor pieces are not returnable after purchase. Non-customized or made to order art frames, decor, and plaques may be returned 30-days after the shipment date.
Rosaries that do not include: sterling silver, swarovski crystal, 14kt gold filled, or 14kt gold may be returned within 30-days of shipment. All rosaries that include fine metals may not be returned after purchase.
All returns are subjected to a 25% restocking fee. This fee pays for the labor, services, and materials used to pack and ship your order. Currently, this fee cannot be waived and will be deducted from your final refund. Shipping costs will not be refunded if a paid shipping method was used.